Watsons Singapore Pharmacy GNC - Jurong Point Click Collect

Worst shopping experience ever. Went to Watson looking for fish oil. I already have a specific brand that I am interested to buy, which is Blackmore. The sales woman then keep pushing and hard selling me to buy another brand, keep saying it is very cheap bla bla bla. Then when she saw that I am still interested in Blackmore, she started ridicule me and say “小妹， 你很少出来买东西的是吗？” (translation: little girl, you seldom come out to buy things is it?). I then told her I would like to have some space to consider my choices first. She then reluctantly say “好的可以” (ok), before proceeding to continue hardselling the other brand which I don’t want. She then said “这些都是一样的，你不知道” （all these brands are the same, you have no knowledge!). Such disrespectful manner! Just because I am a young person buying supplements, doesn’t mean she can start forcing me to buy a brand that I don’t want, and some more saying that “I have no knowledge about it”. Terrible and zero professionalism! I ended up walking out of the stall completely disinterested to buy anything else whatsoever.

This is an outlet with bad service and staff with bad attitudes. I went there to exchange my makeup products and I was allowed to because of the Watsons x Fwd Retailsure programme. There were 2 malay women at the cashiers. I told one that I wanted to exchange and she gave me a blank stare saying I can’t do it because it’s been opened. I said, “your sign says I can exchange it???” She then called the other lady and asked her and that lady was also giving me a blank stare and looked annoyed. The first one was just stupid and didn’t even know anything and the second was just a rude and racist lady. They called the manager and the manager sorted everything out and helped me. At the end, once I was able to get the exchange done, they just gave me the receipt and products rudely and looked annoyed. They’re just stupidly racist and rude. How is this my fault, Watsons?? Teach your staff better customer service!

Very poor customer service at the self-checkout counter. The staff that should supposed to help you assist the difficulty to pay at the POS System self-checkout adds on the frustration instead. She was extremely rude and it all says all on her face that she doesn’t like her job. I suggest on training your staffs on what a good customer service is since the POS machine is not smart enough.

On 21sep2024 I went to Jurong point Watson to buy some vitamin for my girls . And after paying everything I open the bottle and I realise it’s opened already and the fish oil is all over the bottle inside so I went back to Watson is 7-8min thing after I buy the stuff ,so I go to the assistant store manger name “MYINT THAN” the way she serve me and her attitude is v bad . Why I will so angry is becos she say “Wa why I exchange for u , u still not happy angry angry uh “ I was like hello ? U are the one not happy and attitude I’m telling u nicely that the vitamin have some problem and den u start with ur Wa cannot be like this ley . I said I bought it just few min ago u can check . And we start have some agure . She still can say I exchange with u still wan to report me uh . Omg I tell myself however ! I will just report u !

On the 6Jan 2024 I went to Watson atrium at Jurongpoint I saw lipliner catch my eyes .I ask the salesperson is there any other colours since I saw only 1 colours there.Brand REVOLUTION.She say its last pcs.She say nice colours.She told me she remove from the box that selling the lipstick as well since lipstick sold so she put the lipliner together with Australis brand..ok fine so I take it plus Australis brand n Wet n Wild concealer.since she say can mix 3For $9.90.So Today 7Jan 2024 I tot of use that Revolution brand lipliner what surprise me is when I open the seal it was empty 🤔I go down to Watson atrium again to do the exchange n xplain to her ..I see her face not happy n she tell me U can only take this one Australis brand .(her attitude of face make me feel shes not sincere )As a sales person no apologies from her instead give me one kind of face .

I find some of the staff quite lacking in manners and courtesy. Especially the fat woman Yaya papaya As I was making payment at the self checkout, the machine stalled several times. When I was using the card keypad to redeem the daily$, suddenly a hand came from behind without warning and pressed the small keyboard. Gathering my purchase, I turned ro my right. The door to the storeroom sprang open abruptly and a woman rushed out. It left me wondering if all these actions were timed to startle me. Regarding their reply to me. See for yourselves how childish and unprofessional these people are , can't even get my name right. Are they stupid as well? By this action, it shows how insincere they are in resolving issues 👎👎👎

Made my day worst. i went to buy some lip products i gave them a $50SGD bill but the change they gave me was $20 Brunei dollars. And the cashier said “Brunei dollar works anywhere in Singapore it’s the same exchange rate.” 𝗘𝘃𝗲𝗻 𝗶𝗳 𝘆𝗼𝘂 𝗰𝗮𝗻 𝘂𝘀𝗲 𝗶𝘁 𝗶𝗻 𝘁𝗵𝗲 𝘀𝘁𝗼𝗿𝗲 𝗱𝗼𝗲𝘀𝗻’𝘁 𝗺𝗲𝗮𝗻 𝗼𝘁𝗵𝗲𝗿 𝗽𝗹𝗮𝗰𝗲𝘀 𝗮𝗰𝗰𝗲𝗽𝘁𝘀 𝗶𝘁. I had to walk around the whole Shopping just to find a money exchanger that doesn’t even accept Brunei dollars. Just don’t want this to happen again

Very disturbing staff, keeps talking and promoting, didn’t find what I need. I’ve politely noticed her several times, that I will search the drug first and she still endlessly talking about how great this drug is.