Location: Level 2, Unit Number #02-41B
Quality products and services
Singapore Post Jurong Point Branch serves as the essential postal and logistics hub for western Singapore, providing comprehensive mail, package, and courier services alongside various government and commercial services. This strategic location within Jurong Point offers convenient access to postal services, making it easy for residents and businesses to handle shipping, receiving, and administrative needs during regular shopping visits.
Services include domestic and international mail, package delivery, courier services, postal box rentals, government service transactions, bill payment services, and various administrative functions. The branch handles everything from simple mail posting to complex logistics solutions, supporting both individual customers and business clients with reliable, efficient postal services.
Singapore Post Jurong Point's mall location provides extended accessibility beyond traditional post office hours, making postal services more convenient for busy residents and workers. Their comprehensive service offerings, reliable logistics network, and strategic location make them an essential service provider for the western Singapore community's communication and commerce needs.
Based on 15 reviews
Out of 121 shops
Not enough ratings
- Gan
Your QR code ezy2ship system is so badly developed Poor interface and difficult to use , need zoom in zoom out. Try yourself to fill up information use your phone and you will understand the pain
rabbitz zz
Can set up self service kiosk for customers to buy mailing parcel or boxes on their own to cut down waiting time. Too much time wasted just to buy a envelop, tracked parcel, box for mailing…
Merwin Tan
Loved the Jurong Point SingPost branch, for it's operating hours and also, they are open on the weekends! But, at this outlet, there is an elderly man counter staff who really lacks competency in his work. I was served by him several times at different occasions, and time after time, he would always fail to get my order items or quantity correctly. And to my "pleasant surprise" today, he told me over the counter that SingPost no longer accepts Paywave payments, and told me to prepare cash payment. I was lucky that one of his colleagues told him that he should just process Paywave payment method for me, and there's actually no issues with the system. I can't believe that this staff lied to me in my face. He was also not professional to tell me that he could not do so, as SingPost has recently degraded the Computer systems to systems that literally functions 20 years back... Lastly, this particular staff would also switch in between speaking to me in dialects which I don't understand. I suggest that he should just stick to speaking to me in English.
Mavis Wong
nets machine keep spoiling. only can use cash.
Benadette Teng
I had visited Singpost to purchase my CBS report yesterday afternoon 3-4pm, the staff at counter number 4 pass me a form and point me to another side to fill out the form After fill out the form. I came back to the counter and waited for her to serve her customer for about 20mins, when in my turn, she told me in unpleasant way that I should go to another counter by turning her face to her left, as she has a lot of passport collection case to settle (she never looked up at me from the beginning till that moment) I was shocked as my queue number is under her counter but she kept me waiting and push me again to others. Therefore she changed her face in another second after I showed unsatisfied, she quickly stand up and get the form from me and pass the form to her colleague at counter number 2. Thanks to the friendly staff at counter 2 who had settled my enquiry in just 2-3 minutes.
Jolene Peh
Your ezship self-service is really terrible. It does not even deserve one star. It is not mobile phone friendly and imagine customer has to do all the work which staff just sit there to watch. Previously, it was really fast when I mail out a parcel but now a parcel will take me a whole good 15 minutes just for one parcel and it depends on how fast your system is. Imagine I have 5 parcels to post out and I have to repeat the whole process 5 times????! Aside from that, customer has to zoom in and out from it as it it not phone friendly. Instead of going forward your company is going back. What kind of product is this before you all launch it to us?
Sion Toh
Came to collect passport, nothing to complain there, everything was smooth. What I don't like is every time they will be hard selling insurance or credit card either when I'm queuing or when I'm leaving. Even when I said I'm not interested, they will still keep on pushing.
Thaddeus Chung
Ok experience, but beware that the First Post Staff work with HSBC offices inside (space must have been rented out). They are hard selling private insurance (will claim to be an upgrade to CPF Careshield Life Program without specifying the fact that you are paying for a stand alone package to 'upgrade') and credit cards. Pls don't be too nice to be led by the First Post usher's into the HSBC office (my naive mistake) especially when you do not have an account with HSBC. Would have reviewed all 5 stars if it wasn't for that uncalled for experience.
Quing_刘妈妈
I visited SingPost on a Monday morning, and the queue wasn’t long. To save time, I used the SingPost app to register (Q@Post Office). Once the counter opened, my task was completed within minutes. The service was efficient, overall the experience felt average, as there wasn’t much personal interaction. It’s a useful option if you’re in a hurry and want to minimize waiting time. 2 🌟- Below average, need improve 3🌟 - standard, average 4 🌟- standard, above average 5 🌟- Special & Unique
phill HONG
Limited seats for customers who are waiting for Post services with 4 counters ( out of 6) 4 HSBC counters are fully open! So, maybe it can be name as HSBCPost!
Wen Long JDM (WilliamJdm)
Bad experience, when I went to pay income tax, the staff asked me to swipe my visa card twice, the staff said the first payment failed, and the second time was the same. I told her that the machine showed it was passed, and she found out that it was a system glitch, and actually my account was deducted 2 times. It's almost been a month, the staff said they would check and refund my extra money, and they haven't updated me yet. Everyone please be careful 😭
Xdd Shuaige
Better experience here compared to Ion or Raffles Place. It’s one of the 2 SingPost open even during public holiday like CNY and Christmas besides Ion Orchard. Lim Siew Choon v patient and helpful in answering queries. Jaslyn was rly helpful, I accidentally left a parcel with a wrong address inside, she helped me fished it out today and got it amended! Kudos to her service 😭
Nur Raisah Binte Ismail
Mailed an item for the first time here and my whole experience from start to finish was great! The woman at Counter 2 (short hair, Chinese and had glasses - apologies for not getting your name) was very patient in explaining the process to me and recommending the best way to ship my fragile item. When I went to wrap my item, another lady came up to me and helped me wrap it up properly without me asking! After I was done with that, I was redirected to another lady at Counter 5 (an Indian woman with her hair tied) who was very patient and nice to me despite also handling another case at the same time. All in all the whole experience was very smooth as the staff here were very nice and accommodating! Apologies for not asking for names and describing the staff based on physical appearance as best as I could 🙏🏼
Nita Hindocha
Collected passport. They are punctual, accurate, e-queue ticket, the queue number will come to your mobile phone. We were served within 3 minutes. Excellent staff. Neat. Clean. Who will let you collect passport on a Saturday evening. Let's appreciate our humble staff who work diligently.
Mandy Wong
I recently visited the SingPost outlet at Jurong Point and was assisted by Jocelyn, who provided exceptional service. As it was my first time submitting a Speed Post item, she patiently guided me through the online submission process step by step, ensuring I understood everything clearly. Her attentiveness and willingness to go the extra mile truly made a difference - she turned what could have been a confusing experience into a smooth and pleasant one. Jocelyn’s dedication to helping customers is commendable, and she definitely made my day! Thank you, Jocelyn, for your outstanding service - SingPost is lucky to have such a helpful and kind staff member. Keep up the great work!
Packaging with level postage included, no weight limit, online tracking, letterbox delivery. Dimensions: 22.0cm x 15.0cm.
Packaging with level postage included, no weight limit, online tracking, letterbox delivery. Dimensions: 33.0cm x 24.0cm.
Packaging with level postage included, no weight limit, online tracking, letterbox delivery. Dimensions: 30.0cm x 19.0cm x 6.5cm.
No additional stamps required, online tracking, letterbox delivery. Dimensions: 10cm x 15cm.
Self-sealing, high-quality paper. Dimensions: 11.0cm x 22.0cm.
Self-sealing, high-quality paper. Dimensions: 16.2cm x 22.9cm.
Self-sealing, high-quality paper. Dimensions: 22.9cm x 32.4cm.
Suits A4 documents, prevents documents from bending.
Self-sealing, extra protection. Dimensions: 16.2cm x 22.9cm.
Self-sealing, extra protection. Dimensions: 22.3cm x 32.4cm.
Self-sealing, extra protection. Dimensions: 32.4cm x 45.8cm.
Self-sealing, tear-resistant, durable and lightweight.
Self-sealing, tear-resistant, durable and lightweight.
Self-sealing, tear-resistant, durable and lightweight.
Easy-to-Fold Carton for lightweight products. Dimensions: 31cm x 23cm x 9cm.
Easy-to-Fold Carton for lightweight products. Dimensions: 40cm x 25cm x 15cm.
Double-Wall Carton for heavier load. Dimensions: 60cm x 30cm x 20cm.
Double-Wall Carton for heavier load. Dimensions: 60cm x 40cm x 30cm.
Durable, ideal as protective wrap for fragile items. Dimensions: 50cm x 100cm.
Durable, great for wrapping items or used as filler. Dimensions: 89cm x 120cm.
Durable and adhesive, ideal for sealing boxes or envelopes. Dimensions: 50m (4.8cm width).
Protects posters, certificates & other documents from creases. Dimensions: 33cm (5.1cm diameter).
Protects posters, certificates & other documents from creases. Dimensions: 63cm (5.1cm diameter).
Packaging with local postage included. No weighing or stamp required. Dimensions: 22.0cm x 15.0cm.
Packaging with local postage included. No weighing or stamp required. Dimensions: 31.0cm x 24.0cm.
Packaging with local postage included. No weighing or stamp required. Dimensions: 33.0cm x 23.0cm x 9.0cm.
For local mail. Dimensions: 10.0cm x 7.0cm.
Self-sealing single paper envelope. Dimensions: 11.0cm x 22.0cm.
Self-sealing single paper envelope. Dimensions: 16.2cm x 22.9cm.
Self-sealing single paper envelope. Dimensions: 22.9cm x 32.4cm.
Self-sealing cardboard/paperboard. Dimensions: 25.0cm x 35.3cm.
Self-sealing paper with honeycomb padding. Dimensions: 18.0cm x 25.0cm.
Self-sealing paper with honeycomb padding. Dimensions: 22.0cm x 30.0cm.
Self-sealing paper with honeycomb padding. Dimensions: 27.0cm x 36.0cm.
Self-sealing waterproof plastic mailer. Dimensions: 20.0cm x 25.0cm.
Self-sealing waterproof plastic mailer. Dimensions: 25.0cm x 35.0cm.
Self-sealing waterproof plastic mailer. Dimensions: 30.0cm x 40.0cm.
Easy to fold (no tape required). Double-Wall Carton 2.5L for fragile/heavy items. Dimensions: 20.0cm x 15.0cm x 9.0cm.
Easy to fold (no tape required). Double-Wall Carton 2.5L for fragile/heavy items. Dimensions: 30.0cm x 20.0cm x 15.0cm.
Easy to fold (no tape required). Double-Wall Carton 2.5L for fragile/heavy items. Dimensions: 40.0cm x 30.0cm x 20.0cm.
Easy to fold (no tape required). Double-Wall Carton 2.5L for fragile/heavy items. Dimensions: 50.0cm x 40.0cm x 30.0cm.
Protects posters, documents or other rolled items. Dimensions: 6.0cm x 30.0cm.
Protects posters, documents or other rolled items. Dimensions: 8.0cm x 45.0cm.
Protects posters, documents or other rolled items. Dimensions: 10.0cm x 60.0cm.
Durable, lightweight, eco-friendly cushioning. 50cm x 10m.
Durable, lightweight, eco-friendly cushioning. 50cm x 10m.
Strong holding power, for sealing. 48mm x 40m.
36 photos