elle Chia
I wd say metal elements too strong, not suitable for me.
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The brightly lit Pandora jewelry store entrance with display windows and interior view.
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Pandora
retail
Jewelry & Watches
Location: Level 1, Unit Number #01-21
Quality products and services
Pandora delivers hand-finished jewelry excellence to Jurong Point shoppers, offering customizable charm bracelets, rings, earrings, necklaces, and pendants that express personal style through meaningful design. This renowned Danish jewelry brand provides extensive charm collections representing treasured moments across themes including animals and pets, family and friends, love, nature, occasions, symbols, and travel hobbies, enabling customers to create personalized jewelry narratives.
The comprehensive selection features handmade sterling silver, 14-karat gold, and precious stone creations including pearls, with charms specifically designed to represent life's most significant moments and personal interests. Professional staff provide expert guidance for charm selection and bracelet customization, ensuring each piece reflects individual personality and celebrates meaningful experiences through quality craftsmanship.
Situated at Jurong Point with contact at +65 6252 8128, Pandora operates daily 11am-9pm with knowledgeable staff like Yana who offer sincere, friendly service and practical solutions for customers seeking perfect jewelry pieces. Their commitment to meaningful, customizable jewelry that tells personal stories makes them the premier destination for distinctive, high-quality jewelry in western Singapore.
Operating Hours
Open
Closes in 1h 50m
Monday
(Today)
11 AM - 9 PM
Tuesday
11 AM - 9 PM
Wednesday
11 AM - 9 PM
Thursday
11 AM - 9 PM
Saturday
11 AM - 9 PM
Sunday
11 AM - 9 PM
Overall Rating
3.6
/
5
Based on 14 reviews
Mall Ranking
#84
Out of 121 shops
Category Ranking
Not enough ratings
Negative Reviews
J (Jay Kim)
The staff is unfriendly
Mona Yafl
Went there recently to buy something. The staff, a chinese lady and malay lady, were so judgemental and rude! They looked at me as if I couldn’t afford anything there and didn’t deserve to be there. They seemed so biased, they were friendly and helpful with other people but didn’t bother helping me. Stupid customer service. I had a better experience last year when there was a young girl close to my age working there. She was very helpful and friendly. The older women in this store are just bad people.
Atopelite Info
There are ethnic Chinese and Malay girls at this branch. Overall the Chinese ones were more patient though at certain times they seemed to be a little materialistic and judgemental. The Malay girls, one at shoulder length and particularly the one who was taller with long hair was too much. She really gave me the face as if I am poor, simply because I came in to buy their current sale items. Well, it's sale, almost everyone who comes in, is after the sales. Small wonder the still have the stock that most branches have sold out. I bought an item from them because I think there might be no stock at another branch. The tone was impolite and she clearly doesn't want to show items to me. At payment, she talked in a tone as if I would return the items. Very rude. Different service from ION where the staff were very helpful. Much better place to be too. Almost forgot to add the one with the longer hair and younger, don't know if she was mean or problem, stuck a small piece of tape to my box. Was the same yesterday. Simply don't trust their packing.
Teo Wendy
bad experience ! poor customer service ! I was there at 10+ pm on a Monday (27Aug2018) night , apparently the lady salesgirl named Wayne was not keen to serve us at all .Will not patronise this store again !
Positive Reviews
Muhammad Haidee
Staff by the name Minger was very friendly and professional when she was attending to me. She even explained in detail the return policy and warranty etc during purchase and also help to check on my account details. Definitely a pleasant transaction overall. Thank you minger! 👍🏽 …
Zainol Musthafa
bracelet was free if purchase above $200with additional top up pendants. Good buy thou. if payment thru fave additional 5% discount. Ms Eyrine was very helpful. No more free lunch car,parking (11pm to 2pm) pls take note
Jed Winstanley
Usual good range of jewellery and friendly staff.
Yew Viv
Compare to others store, this branch staff is very patience and attentive
Beanie Belle
I been to so many pandora stall. But this one is the best.. Lyll and his team. Are soooooo friendly n helpful. You won't regret buying from him! Pandora really need to keep such good people to work for them. I am really happy with my purchase!! Thank you Lyll and team. Merry Christmas!
ณัฐวิเดช เกตุอินทร์
Beautiful but expensive
Hedera Helixis
Was served by a very sincere and friendly staff by the name of Yana. She offers great solutions to customers who are undecided on which item to buy. Will be back to Pandora again because of her great service. Thanks Yana.
Karrie Chung
I was there on last Thurs. Erin served me patiently eventhough she was about to go off shift. Then Yana came to take over. I bough quite a fair bit of accessories. I esp. love Erin's friendliness and attitude. Yana was helpful and patient with my requests. Enjoyed the retail experience.
Xdd Shuaige
Erni’s service is amazing. Very patient and explained all the services/t&cs offered.
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