COURTS transforms home living at Jurong Point by offering Singapore's widest selection of electronics, furniture, and home appliances under one roof, backed by the lowest price guarantee and decades of retail expertise. As one of Singapore's leading retailers with 14 outlets island-wide, COURTS combines comprehensive product ranges with knowledgeable salespersons and reliable delivery services to create seamless shopping experiences for every household need.
The expansive showroom showcases cutting-edge televisions, smart devices, refrigerators, washing machines, alongside stylish sofas, armchairs, dining sets, and premium bedding collections from trusted brands. Customers can explore everything from digital cameras and computers to cooking hardware and personal electronics, with competitive pricing and frequent clearance sales making quality home essentials accessible to diverse budgets and preferences.
Located at Level 2, Units #02-05/10 in Jurong Point, COURTS operates daily from 11:00am to 10:00pm with convenient access near Boon Lay MRT station. The store provides expert consultation at +65 6793 5676, offering flexible payment options and professional delivery services to ensure customers can furnish and equip their homes with confidence and convenience.
Rude customer service by the indian manager today. I was trying to get my refund due to a aircon cancel order. Walked over to cashier to process the refund and encountered by a very rude reply "ya i need receipt, where?" I replied didnt bring it. He said again "ya i need receipt" in an arrogant manner, then went on to do other stuff immediately. I said why over phone call never ask people bring and kept looking at him for a reply, he ignored me all the way. Attending staff went to clarify its a deposit, thank you Teck Wei for helping.
Things like this made me feel relieved that I bought all my new home big ticket items elsewhere. This kind also can promote to supervisor? Kudos. Maybe you need to relook into some attitude training refresher course for your staff. I will make sure to ask anybody to avoid courts. You think you supervisor you yayapapaya ah.
Positive Reviews
Xinjie OO
I would like to express my sincere appreciation for the exceptional service provided by Mr Harry and Mr Afiq. Mr Harry's extensive product knowledge, particularly regarding various air cons, allowed me to confidently make a purchase. He patiently explained the pros and cons of various models and, beyond air con, offered valuable guidance on choosing a suitable water heater. Mr Afiq's service was equally impressive; he efficiently handled the payment process and ensured the air con installation appointment was scheduled to meet our needs. Courts is fortunate to have such dedicated and knowledgeable employees. I highly recommend them.šš»šš»šÆ
Catherine Lim
Sheikh Nabil is very service oriented. He explains the product to us in detail. Will definitely come back to Courts for his service for other purchase again. šš ā¦
Sarah Amiir
Mr. Rahman was very helpful and patient throughout my shopping experience. He took the time to listen to my needs and carefully explained the features and differences between the items I was interested in. He provided thoughtful recommendations and guided me through the selection process, especially when I was choosing a mattress and an electric kettle. His knowledge and professionalism made the decision much easier. I truly appreciated his friendly attitude and excellent customer service.š
Marylo C
Bea was an exceptional sales lady who was patient and attentive. She worked diligently to find the best prices that fit my needs and budget. Iād highly recommend her to anyone looking for a sofa.
Amanda Chan
was assisted my mila for my frame and mattress purchase, and i must say she is well knowledge on all the products they carry while recommending whats best for my needs šš» ā¦
Janice Lim
I was looking for an ipad and came across ipad promotion at this branch. After browsing the options available, we were attended by Mr Koh Xiong Hui who helped advise us on our choices. He's knowledgeable and was able to evaluate the requirement needed for my usage. I bought an ipad air 13" 256GB as the 512GB has no stock and will have to wait a month or more. Xiong Hui was helpful and friendly. He even helped out the cashier to count the bank vouchers which I included during my payment. I went again to Courts Jurong Point just last Friday to get the Pro-Pencil that my girl requested. Xiong Hui immediately help out with the retrieving of the stock till ensuring the payment are smooth, he did the packing and also help out to ensure I collected my LPrivilege points. The sales transaction is smooth and pleasant. I would recommend Xiong Hui to my friends if they are looking for any IT gadgets at Courts JP.
Shain
I had a wonderful experience being served by Lynn while shopping for a mattress. She was extremely patient, knowledgeable, and attentive to my needs. Lynn took the time to explain the differences between each mattress clearly, and her friendly attitude made the whole process so smooth and enjoyable. I never felt rushed, and she genuinely cared about helping me find the right one. Thank you, Lynn, for the excellent serviceāhighly recommended!
Faridah Abu Bakar
I had a great experience shopping for a sofa, thanks to Bea. She was extremely helpful and took the time to patiently explain all the details about my purchase. Her friendly and professional service made the whole process smooth and enjoyable. It was truly a pleasure to be assisted by her!
Siti Nassuha
Iād like to compliment a staff member named Amri. He was very helpful in assisting me to find the AirPods Pro 2, and even thoughtfully removed the price tag when I mentioned it was a gift. I truly appreciate his attentiveness and great service!
Shirley Sim
On Sunday I went to ask the salesperson, Isham, to show me the difference between the models of vacuum that can mopped as well and he really gave very honest and detailed explanation of the pro and cons of the vacuum. He continues to show good attitude even though I didn't buy on the spot.
Today I went back to purchase though I can find elsewhere selling cheaper and ask them to price match on the item. Very good service. š
Sabrina Woon
we had a great experience with Rahman. he was very friendly and helpful throughout our process. we really appreciate his help.
Steven Hoe
Went to look for a vacuum at courts, met hisham who came across as sincere, honest, down to earth, patient and knowlegeable.
He not only give good advice for the products that he knows well, but for those he isnt, he is honest to say he isnt and will get someone else to help.
Ended up buying 2 bosch vacuum and other items like iron, microwave and water filter on separate trips. Because i feel that i can trust him. Good job!
king sufi
Yesterday around 320pm I reached this outlet and not sure about my purchase of bed and sofa and dining table. The lady I didn't get her name, approached me and was so good at doing her job. Very knowledgeable about courts product and I really enjoy shopping at courts again. After decided on the type of bed I need, she and her lady colleague even try to help me find the sofa I wanted to purchase that wasn't on display. Oh also, very patient with me picking my dining table.
I really appreciate the shopping experience. Gold star customer service and team you have there. Definitely coming back to this outlet.
tracy tan property
Was looking for a laptop but unsure what to choose based on our budget and needs. Grateful to be served by Yuen, who patiently answered all our questions and explained the differences between the three models we shortlisted. With his help, we confidently chose a Lenovo laptop that best suited our requirementsāand my kid loved it too!
Also appreciate Sharil for assisting with the payment and recommending we sign up for the Courts membership to earn points for future purchases. Overall, a very pleasant and satisfying shopping experience at Courts.
