I would like to express my sincere appreciation for the exceptional service provided by Mr Harry and Mr Afiq. Mr Harry's extensive product knowledge, particularly regarding various air cons, allowed me to confidently make a purchase. He patiently explained the pros and cons of various models and, beyond air con, offered valuable guidance on choosing a suitable water heater. Mr Afiq's service was equally impressive; he efficiently handled the payment process and ensured the air con installation appointment was scheduled to meet our needs. Courts is fortunate to have such dedicated and knowledgeable employees. I highly recommend them.👍🏻👍🏻💯
Catherine Lim
5
Sheikh Nabil is very service oriented. He explains the product to us in detail. Will definitely come back to Courts for his service for other purchase again. 👍👍 …
Sarah Amiir
5
Mr. Rahman was very helpful and patient throughout my shopping experience. He took the time to listen to my needs and carefully explained the features and differences between the items I was interested in. He provided thoughtful recommendations and guided me through the selection process, especially when I was choosing a mattress and an electric kettle. His knowledge and professionalism made the decision much easier. I truly appreciated his friendly attitude and excellent customer service.😊
Marylo C
5
Bea was an exceptional sales lady who was patient and attentive. She worked diligently to find the best prices that fit my needs and budget. I’d highly recommend her to anyone looking for a sofa.
Amanda Chan
5
was assisted my mila for my frame and mattress purchase, and i must say she is well knowledge on all the products they carry while recommending whats best for my needs 👍🏻 …
Janice Lim
5
I was looking for an ipad and came across ipad promotion at this branch. After browsing the options available, we were attended by Mr Koh Xiong Hui who helped advise us on our choices. He's knowledgeable and was able to evaluate the requirement needed for my usage. I bought an ipad air 13" 256GB as the 512GB has no stock and will have to wait a month or more. Xiong Hui was helpful and friendly. He even helped out the cashier to count the bank vouchers which I included during my payment. I went again to Courts Jurong Point just last Friday to get the Pro-Pencil that my girl requested. Xiong Hui immediately help out with the retrieving of the stock till ensuring the payment are smooth, he did the packing and also help out to ensure I collected my LPrivilege points. The sales transaction is smooth and pleasant. I would recommend Xiong Hui to my friends if they are looking for any IT gadgets at Courts JP.
Shain
5
I had a wonderful experience being served by Lynn while shopping for a mattress. She was extremely patient, knowledgeable, and attentive to my needs. Lynn took the time to explain the differences between each mattress clearly, and her friendly attitude made the whole process so smooth and enjoyable. I never felt rushed, and she genuinely cared about helping me find the right one. Thank you, Lynn, for the excellent service—highly recommended!
travis yap
1
Rude customer service by the indian manager today. I was trying to get my refund due to a aircon cancel order. Walked over to cashier to process the refund and encountered by a very rude reply "ya i need receipt, where?" I replied didnt bring it. He said again "ya i need receipt" in an arrogant manner, then went on to do other stuff immediately. I said why over phone call never ask people bring and kept looking at him for a reply, he ignored me all the way. Attending staff went to clarify its a deposit, thank you Teck Wei for helping.
Things like this made me feel relieved that I bought all my new home big ticket items elsewhere. This kind also can promote to supervisor? Kudos. Maybe you need to relook into some attitude training refresher course for your staff. I will make sure to ask anybody to avoid courts. You think you supervisor you yayapapaya ah.
Faridah Abu Bakar
5
I had a great experience shopping for a sofa, thanks to Bea. She was extremely helpful and took the time to patiently explain all the details about my purchase. Her friendly and professional service made the whole process smooth and enjoyable. It was truly a pleasure to be assisted by her!
Siti Nassuha
5
I’d like to compliment a staff member named Amri. He was very helpful in assisting me to find the AirPods Pro 2, and even thoughtfully removed the price tag when I mentioned it was a gift. I truly appreciate his attentiveness and great service!