Jurong Point • Food • Parking
Back to Singapore Post - Jurong Point Branch

Rating Summary

2.6

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for Singapore Post - Jurong Point Branch

Nur Raisah Binte Ismail

Nur Raisah Binte Ismail

5

Mailed an item for the first time here and my whole experience from start to finish was great! The woman at Counter 2 (short hair, Chinese and had glasses - apologies for not getting your name) was very patient in explaining the process to me and recommending the best way to ship my fragile item. When I went to wrap my item, another lady came up to me and helped me wrap it up properly without me asking! After I was done with that, I was redirected to another lady at Counter 5 (an Indian woman with her hair tied) who was very patient and nice to me despite also handling another case at the same time. All in all the whole experience was very smooth as the staff here were very nice and accommodating! Apologies for not asking for names and describing the staff based on physical appearance as best as I could 🙏🏼

Nita Hindocha

Nita Hindocha

5

Collected passport. They are punctual, accurate, e-queue ticket, the queue number will come to your mobile phone. We were served within 3 minutes. Excellent staff. Neat. Clean. Who will let you collect passport on a Saturday evening. Let's appreciate our humble staff who work diligently.

phill HONG

phill HONG

3

Limited seats for customers who are waiting for Post services with 4 counters ( out of 6) 4 HSBC counters are fully open! So, maybe it can be name as HSBCPost!

Wen Long JDM (WilliamJdm)

Wen Long JDM (WilliamJdm)

1

Bad experience, when I went to pay income tax, the staff asked me to swipe my visa card twice, the staff said the first payment failed, and the second time was the same. I told her that the machine showed it was passed, and she found out that it was a system glitch, and actually my account was deducted 2 times. It's almost been a month, the staff said they would check and refund my extra money, and they haven't updated me yet. Everyone please be careful 😭

Mandy Wong

Mandy Wong

5

I recently visited the SingPost outlet at Jurong Point and was assisted by Jocelyn, who provided exceptional service. As it was my first time submitting a Speed Post item, she patiently guided me through the online submission process step by step, ensuring I understood everything clearly. Her attentiveness and willingness to go the extra mile truly made a difference - she turned what could have been a confusing experience into a smooth and pleasant one. Jocelyn’s dedication to helping customers is commendable, and she definitely made my day! Thank you, Jocelyn, for your outstanding service - SingPost is lucky to have such a helpful and kind staff member. Keep up the great work!