Point Medical Group Jurong Point

I rather die than to seek medical treatment here. The clinic is supposed to close at 12:30 noon on Sat. When I reached there at 11:55 a young male receptionist told me that they are closed. When I replied him that the business hour stated outside is till 12:30, he quickly issued a queue number for me. No wonder they have such a poor review. Doctor attended to me is even worse, no jempathy, no eye contact, no smile, no greetings. All his concern is quickly knock off from work and leave the clinic at 12:15. Whoever is sick and has want to seek medical attention, please save yourself from the poor experience of this clinic, it may get your sickness even worse.

This clinic deserve 0 stars , this lady whom only wanted to be known as MISS LEE, keep asking me for the ecard. When I have already shown her time and time again. I even pass her my phone for her to get the ecard, as I do know wat what kind of e- card there is. Then after checking then she said not in system. How is it that when I can log in using FWD app, and you cannot find the person log in the FWD system? Also she keep asking, there’s no other clinic for me to go to already? Can’t I go to other clinic? Just pure yaya papaya attitude.

It does not even worth 1 star. Went down for pass check up, just told us that we need to wait for the name to be called. We waited so long that the normal queue number past and left the clinic. And it is still not our turn. Ask the nurse, they just keep tell you the doctor will call your name. That's all.

DR Andrew was so rude to patient. Went in and talked to him in Mandarin as we are both Chinese. He answered coldly with one word, ‘English.’ Fine. Asked me how many times did i diarrhoea. Told him the total of yesterday and today. He then asked me what did i eat. I was recalling and he asked me impatiently, today or yesterday? I said yesterday was worse. He shouted at me and said ‘Today how many times!!’ He then asked me to lie on the bed. Pressed my stomach so hard without asking how i feel. I was so painful but he didnt bother. Didnt tell me what happened either and only tell me not to eat spicy and milk then ask me to leave. Waiting time was long. Went in at 1010am and got number 59. At that time was number 54. Just 5 numbers away but need to wait for almost 1 hour. Went in at 11am and got such bad service. Will never visit again.

Actually I agreed those ppl who given comments this clinic,no call nurse,just receptionist or helper only,the answer phone call and registration counter girl attitude is super worse...,this clinic management have to take a look ..if continue like that sure no business can close down ...

Doctor is arrogant and dismissive. Looks like a retiree who is there to pass his time. He even prescribed wrong meds and only realised it after i left the clinic , he got the clinic staff staff to call , fortunately i didnt take it or i would have had a bad allergic reaction. Staff are rude and have cannot be bothered attitude.

This was the worst clinic experience I’ve ever had. I went for a medical checkup for work because the clinic I originally booked didn’t have X-ray services that day. I had no choice but to come here since the wait time was shorter. The young Chinese nurse was extremely rude—I'm paying for the report, so basic politeness should be expected! The doctor was also unfriendly and dismissive. The only staff member who was decent was the older Chinese nurse, who was at least polite. I don’t understand why I should have to pay money just to be treated poorly. The service here is unacceptable.

Visited the clinic for my bad cough and had a very bad experience with the Dr on duty. I can understand that Dr needs to check your lungs using a stethoscope due to cough. However, Dr Anxxxx (old male Dr) rushed through the procedure to check my back using the stethoscope and proceeded to ask me to turn around. He placed the stethoscope on inappropriate parts which were my bust area and under the bust. I believe that this is not a standard procedure for the Dr to check on the body parts mentioned above. Please review on the ethics of your Dr.

After I went to point medical group , I know why this clinic only one star. Regret to see doctor in this clinic. The doctor hush to check, and very impatient. If you ask more questions or showed concerned, he not explain to you. 35sgd foot general see doctor within 10mins, 10 surcharge for longer. The officers at counter also same attitude, impatient ice face.

Had the same issue as other google review. The operating hour on Saturday suppose to be till 1230pm and last registration is 15min before the closure. I reached 1210pm, the receptions (3-4 persons), were still there. But one of them told me doctor on Saturday is only till 12pm and doctor already left! I said my insurance apps indicated the operating till 1230pm, and the most annoyed part is that they don’t even want to border me - ignoring me!!! The worst service! If you got options, don’t come here!

Healthcare line are just plain stupid . What kind of clinic does not even provide a single piece of mask to their patient . No mask they don’t even bother entertaining you. Two staffs sitting at the counter playing with their phone and just rejects you when you ask for a mask. Good job guys. Keep up with this attitude

went to this clinic despite knowing the bad reviews because it was empty and didn’t had to wait. told the doctor I have sore throat (which I legitimately do) and he asked if I am working. I told him not today and would need a MC and doctor literally said ‘like that only don’t go work’ ‘it is just a minor problem’. If you want to feel insulted by such doctors, please feel free to come here