Reviews for OPPO Concept Store at Jurong Point Shopping Mall

Mohamad Nazri Bin Jumadi

July 25, 2025

5

Kudos to Shy Yao for attentive to customers enquiry ,request and also good in customer service.2 👍👍 up …

Md Hanafie

July 25, 2025

5

I would like to extend my thanks appreciation to Christy, for her assistance in answering my questions and made my shopping experience smoothly. Even she expand her customer service by sending a short list of shortcuts to me regarding how to use for the keyboard that i purchased.

Benjamin Loh

July 25, 2025

1

Bad experience, came in to the store, was treated like invisible. And after they heard I purchased the flagship Find X8 Pro online, I was treated even worst.

Kai Xuan

July 25, 2025

5

received excellent service from Yao 😊 …

Cecilia Tan

July 25, 2025

5

Oppo Jurong point staff shyh Yao very good service! Very nice person

Kannan Sekaran

July 25, 2025

1

I have been trying to call them at least 7 times since afternoon onwards and none picked up the phone. C'mon guys. We as OPPO users are trying to get our questions answered with the issues that we are surfacing with our phones before we can make our trip down as we do not wanna waste our time coming down and then you guys explaining what is suppose to be done or needed and then we go back and retrieve what is needed or wanted to make a 2nd trip. It's like wasting our time right? The least u can do is put someone near the phone so that they can answer our queries. You may have good phones. Cant deny that. You may have good customer service if you guys are handling us face to face. Can deny that either based on the reviews and ratings. But, How are we suppose to give u good ratings if you people can't even do the bare minimum for people whom wanna get a clarity over the phone before heading down. Especially customers whom are living far off your locations. Please do get this matter sorted out asap and I grade this as a Utterly basic bad customer service provided

Phaik keang Tong

July 25, 2025

5

Shyh Yao's service very good. courteous, patient and helpful especially in transferring the data to my new phone.

Pu Niabo

July 25, 2025

5

Good service form this store u can get a best service form here

Step

July 25, 2025

1

the only guy in the store has very bad altitude and service. i am a oppo user for years and looking to upgrade my phone. However being to the JP store a few times, this same guy (cannot remember his name) body language and reply tells me that im only just asking for fun without buying. is that how oppo treat their customer? Are we not allowed to ask the same question each time, as this will piss him off?

Wilson

July 25, 2025

5

Christy, she is so helpful and patience guiding me settle my handphone problem. Very kind and efficient person. Keep it up.

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Reviews for OPPO Concept Store