Reviews for OCBC Bank Jurong Point

Bambam Fat boy

July 25, 2025

1

Such a big branch in Jurong Point but waiting time horrendous 1312pm take number Time check 1432hrs still have not call up my number 1hr20min of waiting Mother F!! Only few counter open for saving and current acount!! Those personal Banking, so many empty space!!! What a waste of space!!!! Ocbc is really terrible bank!!! Close my account!!! Byee ocbc

Danial Looi Wen Jie

July 25, 2025

1

I was told by the staff of the FRANK store in NTU to come to this branch to apply for the tuition fee loan because it was already past operating hours. Then, when I arrived at this branch, the staff told me that I must have a FRANK account before applying for the loan. She then told me a FRANK account must be opened at a FRANK store. It was so contradictory. However, Google and the application steps didn't even mention this step. It was such a horrible experience.

Ken Peh

July 25, 2025

1

The waiting time was really horrendous. This branch opens at 11am. I reached here and got a queue number at 11:04am. To my astonishment, there were already 20 customers in front of my queue number. Moreover the branch has limited seating spaces and there are only 3 customer service counters. While I'm writing this review, I looked at my watch and the time tells me it's 12:15pm. More than an hour and it's still nowhere near my queue number. As a long time OCBC customer, I can't help being immensely disappointed.

June Jumain

July 25, 2025

1

Ridiculous and unproductive bank! We wanted to settle our outstanding car loan quickly so we can move on. We called hotline earlier and waited 3 hours when they promised to come back with final figures but didn’t happen. We went to the Jurong branch thinking their system would have the final figures. But there’s nothing they can do. Even the supervisors or managers is useless saying we have to wait for their response and cannot promise when. What kind of service is this?

Aree bOeyy

July 25, 2025

1

Who want to go ocbc jurong point better dont go..the counter only open 2 counter only...the worse in singapore... waiting time almost 2 hours...if u just outside/major can settle no need go to counter.but if the office standing said that u need to go to the counter.better go other place...knn