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Rating Summary

2.2

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for McDonalds

Belti FULL

Belti FULL

1

The aircon is not cold enough making the place stuffy & hot. Pls make sure the place is well ventilated to make dining more pleasant. Food is not hot and ice latte coffee very dilute. Hope that staff service can be better.

Just HH2022

Just HH2022

1

Disappointed on the drink here. When arrived, the hot cappuccino only half filled. 😡

Shop Better Today

Shop Better Today

1

Arrived at 9.50pm. I, along with other customers, were abruptly forced off the self‑order kiosk by your male staff (wearing red Tshirt),your Indian outlet manager’s instruction. This unexpected early shutdown was inconvenient & unexplained. Also - very rowdy behaviour from your staff in the back kitchen! Raising their voice etc. Why are your self-order kiosks closing more than 2 hours early when your closing time is 12am today?

iddham 9295

iddham 9295

1

Ordered upsize smoky chilli mayo mcspicy meal which comes with large criss cut fries. However, the portion for the criss cut fries is damn pathetic. Burger was already cold and drinks were diluted. I ordered at around 11.30pm which is 30 minutes before closing therefore it is the reason why the food given is cold and pathetic as they were rushing for closing. Do not dine in or takeaway from here prior to 1hr before their closing. Service was very bad and I had to even ask for my food if it was already prepare or not.

Jeff Tay

Jeff Tay

5

Don't know about the comments previously, but I had a good service from a take out I ordered, the nice old lady was very polite n ask if I need to counter check my order before she pack.

S L

S L

4

tried the samurai tamago beef burger 🍔 waited around 15 min during lunch which is understandable funny thing is that order number reflected in ready but is actually not ready yet burger was okay too much mayo fries were a bit soggy

Deon Yong

Deon Yong

1

I order 2set ham burger happy meal, they give me 2 set nugget set, Jurong point MCD

AC Chan

AC Chan

5

Hershey’s chocolatey soft serve ice cream with chocolate fudge.

Ikhwan Isnawan

Ikhwan Isnawan

1

Yesterday on 14 July 2025 waited around 50 minutes since I order via MCD at 10:40pm apps when I seated table 134 & my receipt 9775. He Malay or she Malay or Indian I think managers told me to PLS WAIT abit in rude manner. And my food came at 11:30pm!! 😡

Vincent

Vincent

1

I placed my order at 10:08 PM and waited for 30 minutes, but the food never arrived. I went to the counter to check, and the manager said table service usually takes longer. I accepted that and went back to wait again. After another 10 minutes with still no food, I decided to ask for a refund, which they processed. However, by that time, all the other shops had already closed. I ended up going home hungry and had to cook instant noodles for dinner. This was a really frustrating experience. While I appreciate the refund, the long wait and poor communication ruined my evening. I hope the service can be improved to prevent this from happening to other customers.