Reviews for KOI Thé

Chandrakumar Pannierselvam (Chandru)

July 25, 2025

4

Located beside Boon Lay MRT Exit D, near POSB ATM. The service is quite fast & staff is friendly. The price is on the expensive side for a bubble tea, but the taste is worth it. The pearl is better than most of the other bubble tea shops. If OK with the price then definitely recommend!

Bear Bully

July 25, 2025

1

The staff (Lak**) was rude and dismissive, which made me feel unwelcome. I believe customer service is a crucial part of any business, and this interaction fell short of expectations.

PelSkyergy75

July 25, 2025

5

Worker name Ee Fun was really nice when I accidentally dropped my drink, made my drink fast and is a very hard worker alongside her colleagues! 10/10 would come to this outlet anytime I want boba

Eddy Lin

July 25, 2025

1

Very rude staff. The kiosk had issues so i went to the cashier where there were 2 staff chatting. Before i could even explain why i was there, one of the staff just rudely told me to order at the kiosk. I then explained that i tried to use the xmas set voucher at the kiosk but there was an issue. She then rudely and angrily demanded to see my voucher. I showed her through my koi app and she started to tap furiously on my phone before ordering me to PayNow money then order from the kiosk. So i stepped aside to PayNow the money as she had extorted, then made my way to the kiosk to make the order. She then purposely came out from behind the counter just to cut in in front of me to use the kiosk ahead of me and made me wait even longer. She used the kiosk to check some transactions and whatever nonsense, slowly taking her time just to made me wait very long on purpose. To be fair, the other staff seemed ok. But her, wow, her aggressive and rude attitude and behaviour were totally uncalled for. Why did she had to be so rude and difficult on purpose? There’s nothing xmas about this set of xmas vouchers that we bought from koi.

Wong

July 25, 2025

5

Redeemed a free drink for my birthday. Staff was friendly