Regular orders: green milk tea with pearls, no.8 juice with Konjac and macchiato tea with sweet cream on top 🙂 …
Robert Robert
5
Service staff are very friendly and good customer service.
Kelvin Koh
4
Love the golden bubbles. Soft n chewy. Jumbo pearls are hard. Prices seems getting more expensive
J C
4
Ordered the aiyu fruity tea with less ice and 25% sugar. Had to add my own water to dilute as it was extremely sweet. Staff asked if I needed a carrier but he still put my drink in a carrier thou I said don’t need. He was too engrossed with getting customers scan QR for feedback…hahaha
Josephine
5
The service is good and speedy. Love their Peach Tea without ice and 20% Sugar.
Dr Francesco Perono Cacciafoco
1
Very very weird machines to have your order done, a normal counter would be better and also faster. There are always endless queues, badly managed. The numbers are not called always in order, ok, but, often, you have to wait ten or more numbers after yours, without any reason or explanation (ok, they like to make all the drinks similar to each other together, but this is not an excusation to leave people wait a long time). In the two pictures, we were number 294 (no comment), and we ordered only two simple juices (no toppings and no ice). We were Koi enthusiastic customers. However, things have quite changed. Dommage.
Jovian Lim
4
Prices are the same as every other Koi outlet. This outlet has 3 self-cashier machines, making ordering easy. There is a conveniently placed counter with self-serve plastic bags and straws on the way out. There isn't a lot of space, so people waiting typically spill out of the store. Located above the entrance of Jurong Point 1, and the bus interchange, this outlet is quite easy to access, yet not too crowded even during peak periods
Faye Delight D.
5
Me and my husband are certified addicts of KOI!!! Love their Oolong Milk Tea and the Black Tea Machiatto. What I like about KOI is that you can adjust the level of sugar from 0% to 100% which is helpful to those who are health consious. Not only the level of sugar you can adjust also the ice level and the bubble level. Be a member and lots of perks awaiting for you! 😊
sal
2
i ordered online and the drink just done making. mobile order should be put in the plastic with straw ready. but she just put the drink infront of me and say straws and plastic behind you. where is the service excuse me. and she still chat with her colleagues. three people at packing area?
YY
4
Tried an unusual offering - a Hot Cacao Barry.
Despite having tried the iced one multiple times, this was relatively different.
It felt clean and light on the first sip, and is actually really filling for the small cuppa.
The cup design for the hot beverages was also unique, with many KOI and BBT inspired cut outs built into it.
Tips : Get a KOI card to redeem 2 free drinks on your birthday month!