Location: Level 2, Unit Number #02-44
Quality products and services
Hako provides specialized retail services to Jurong Point shoppers, offering unique product selections and personalized customer experiences within Singapore's competitive retail landscape. This boutique-style establishment focuses on curated merchandise and individualized service that caters to specific customer needs and preferences, creating distinctive shopping experiences that differentiate them from larger retail chains.
Product offerings likely emphasize quality, uniqueness, and careful selection across various categories, with emphasis on items that provide special value or distinctive characteristics not readily available in mainstream retail environments. The store's approach prioritizes customer service, product knowledge, and creating personalized shopping experiences that build lasting customer relationships.
Hako's presence in Jurong Point contributes to the mall's diverse retail ecosystem by providing specialized shopping options for customers seeking unique products and personalized service. Their commitment to curated selections and individualized customer care makes them a valuable addition to western Singapore's retail landscape, offering alternatives to mass-market shopping experiences.
Based on 15 reviews
Out of 121 shops
Not enough ratings
PR19
Just for entering the shop on 3/4/25 (8.29pm). A lady in her 40s or 50s, not sure owner or employee, was rude as i entered the stall wearing raincoat as outside is raining heavily, to have a look in the stall to see if I can purchase anything told me I am making her floor wet. I just got mood and walked out of the stall . Such a bad manner not knowing how to talk to customers.
Teong Hui Xin
The lady store employee was very rude to me today and I will not allow that kind of disrespect. I wanted to look through the squishies locker and she scolded me loudly and humiliated me in front of the whole store for squishing the squishy which i apologized for for the first time. Subsequently as i was holding on to the squishies she scolded me a second time for squishing the squishies which i didnt and told me that if i cant control myself to not squish them that i can only see behind the closed glass door of the locker??? Then proceeded to talk to the other employee infront of me saying to be careful because of the type of bag i brought( the uniqlo dumpling sling bag) was very easy to steal things? HUHHH?!?! the whole experience was stressful,pressuring because she just stood there at the side watching and accusing me and just overall unpleasant . The whole experience ruined my day which is sad because i do love the things in hako and have bought many things from them and supported them but this customer service is very unacceptable
Z Ng
My 8 year old daughter bought a slime which they didn't add enough activator or something along that line. When We brought back, they told us to buy an activator to add in. We bought a complete product, if we want to make our own slime, we would have done so. It is like buying a shirt from Girodano and found out it has a missing button and they ask me to buy a set of new buttons, not just 1 but a set. Anyway just beware of their business ethics. Anyway We let our daughter handles everything so she said she will never be back and ask all her friends to stay away from Hako.
Isaac Wong
The cubes sold where to freaking expensive like gan 12 for 90 dollars is insane like I buy online 51 dollars only like buy online much better
Nur Eka
The Chinese auntie lady staff was very disrespectful to customers. The item was locked so obviously I need to wait for her assistant, she was settling cashier as I was waiting she shouted "what?!" at me. When I pointed the item I wanted to purchased with a smile, she rolled her eyes and talked chinese with the other customer. When she was done settling, she go to me and said "what" again instead saying nicely. Terrible customer service and bad experience.
nicolette belinda
bought clay back in jan and the clay was watery. thought that it was just a slight problem but didn’t care much of it. however, when I bought slime today for $6.90, the slime was just glue and melted. it’s not even slime? at least provide us activator if you know that the slime will melt. buy from other brands such as turtle in westgate or sparkle just at basement 1. the slime sticks to my table and clothes and my hand feels itchy after touching the slime. is this even approved? selling “slime” but it ends up being some sticky liquid.
Wee Sean
The ah ma wearing white, working on the 2/01/25 very rude. We were just looking ant the items annd got scolded for no reason. Items overpriced af.
Dennis
All the negative reviews probably will agree with me on the lady, very bad attitude. To those who want to sell your items here, skip it. Because of this lady, I decided not to buy. Typical old lady who tries to butt in to lecture other people's kids and make them cry, despite the parents already trying their best. My kid just wanted to take one of the item, but we already stopped him, when this lady came and interfere. After I decided not to buy, the lady gave a sarcastic response. Erm hello? Of course I'm not buying anymore, you made my kid cry for no reason. To this lady, we are not expecting you to smile at your job but at least don't behave like we owe you.
Min
There was this plus plus plus size lady who was very mean and sarcastic. If you’re so unhappy with ur life u should stay at home. It wasn’t even busy at the time and she can’t even provide a proper service , wasn’t even expecting her to smile and be gentle but atleast don’t be rude when ur customer is being nice.
Vincent Low
I prefer decorations. I see a lot of choices here. It covers everything. Earrings, necklaces, and rings are all what I like. The price is also reasonable. I can keep changing styles everyday 🖖🏽 …
Keson Lim
Great range of authentic Pusheen merchandise
candy candice
I it so good and cool because it has k-pop cards.thsoe k-pop people that love k-pop cards you guys should go there
Ian Zafran
The lady was kind and help me get the lego I wanted. It was a great experience in the store.
Shannon
happened to be at jurong point and there were official and non official kpop merch. the staff were polite and helpful that day.(they smths follow you around) the albums were priced alright by those who rented the shelf. You can find signed merch and pre-order albums. They have other things like jewellery and anime merch. Small collectibles. I came there for kpop merch but some other things looked overpriced
Rizal Farok
always good to have one of these around - love browsing the different shelves. while the variety may depend, you do get the usual trading cards stuff, fashion accessories, toy collectibles (including Pops), and mobile tech stuff like cables and charges.
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