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Rating Summary

2.7

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for X-Craft

Fatini ain

Fatini ain

5

I went to get my ears pierce the auntie was amazing as she really gives simple aftercare tips. My ear piercing fully heal after 2 months will definitely come back to get my ears pierce again ! :)) #happycustomer

Josephine

Josephine

1

Don't go this shop, attitude, poor service.

Jacelyn Teo

Jacelyn Teo

4

Offers 5dollar piercings (almost painless) and it was a great experience. Sells a wide variety of stuff. Staff is very friendly.

Wilson Goh

Wilson Goh

1

cheated my 5 dollars bruh. i brought a black ear stud. it was supposs to be 2 for 5 and the person charge me for 10. what a scam!

ELVIS

ELVIS

5

Excellent service👍 …

Ashley

Ashley

1

Horrible the piercing gun had got stuck on my ear and it had bleed a lot and the worker had not even offer to help stop the bleeding and she was very rude

Jeslyn Lim

Jeslyn Lim

4

May seem dodgy or improper but it offers ear piercing at $4 piercing.

Phoebe Loo

Phoebe Loo

2

Got my helix piercing last year in October 2021. Staff who pierced my ear was rude and unfriendly, she wasn’t open to how i commented on the markings she did on my ear. Was not informed of how I should handle the aftercare and they only have one standard stud of 3mm for every part you request to pierce with a gun piercer. No needle piercing services available. Ear was terribly in pain in a week and started bleeding, left with a huge bump and lots of pus. Got it at a cheap price at $8++, gotta pay the price for what you get. Highly DO NOT recommend if you are looking to pierce.

xambazor okie

xambazor okie

5

Great shopping experience wide range of stuff u can buy and the staff service was also excellent! No complain.

Aidenm Tay

Aidenm Tay

1

Customer service was actually quite bad. Bought necklace chain on 2 different occasions and served by the same Chinese lady. Her customer service was bad, and kind of impolite. I came back again to buy because is near my workplace if not i wouldn’t have return. The Chinese lady staff like having some sort of OCD, cannot touch her necklaces and even make such remarks and I heard, your hands not clean you don’t touch. When was my hands not clean? She got x-ray or UV eyes to tell? When I looking through the necklace chain, she was not happy as I would messed up her chains when I was already very careful and looking one slots after another without messing it. I asked her if she can shorten the first necklace chain I bought here from her, she said must be buy from here we will shorten for you. I told her I bought from you last week, she replied i don’t remember you but ended she shortened for me. Still, very bad attitude and poor customer service.