My mum was referred here for a root canal procedure, but she decided to do an extraction instead.
During the consultation, she was pressured by the dentist to continue with the root canal. (For some context, my mum is already in her 60s) After she insisted with the extraction, the dentist just gave a black face for the remainder for the session. Didn’t ask if the local anaesthesia had kicked in before the extraction, never ask how she was feeling during or after, never gave any pain killers, never uttered a single word since.
Not sure if it was because the procedure for extraction is $80++ and a root canal is $500++? Shouldn’t there be at least some basic empathy?
I wouldn’t set foot in the place again even if this is the last dental clinic available and my life depended on it.
Jenn Tan
5
It was a pleasant experience today. Dr Bryant & assistant (didn’t manage to get her name) were very friendly. If you’re someone afraid of going to the dentist, request for Dr Bryant, he’s very gentle and checks in throughout the whole scaling process if you’re feeling comfortable. Rozita at the counter was also very helpful in helping me change my appointment time.
Siti Norashimah
5
i came for scaling and polishing with doctor Leong Jun Ni. The doctor was amazing, she calmly cleaned my tooth slowly, it doesnt hurt at all. I could tolerate it throughout the session. The doctor also advises on the proper way of brushing and flossing the teeth. All the nurses are very friendly and helpful. They are beautiful too! Highly recommend Q&M at JP! Will definitely come here again! Thank you! 🤗
Nurul Jannah
1
The dentist was very rough during my Wisdom Tooth Surgery. He barely explained the procedure, assumed that i know what it will be like and showed no care or concern for my wellbeing. Never once did he ask if i was okay or not, and never said any consoling words before, during and after the surgery. He didnt even apologise when he cut my lip during the surgery. Because of his roughness, my gum and cheeks were swollen badly. Also, no HL was provided, despite asking for it and explaining why i need it. Definitely will not recommend this dentist and will stay away from them. Very disappointed in the whole experience.
z
5
Dr Dora and Ms. Shariffa were very gentle, kind and patient when giving me a root canal. Every step of the process went very smoothly, and I was given a clear explanation of what was going to be done to my teeth before the procedure began. As someone who has a bit of anxiety with dental operations, Dr. Dora always goes the extra mile to make me feel calm and comfortable to make the experience as pleasant as possible. Thank you Dr Dora and Q&M Jurong West!