Qifeng Ho
My mum was referred here for a root canal procedure, but she decided to do an extraction instead. During the consultation, she was pressured by the dentist to continue with the root canal. (For some context, my mum is already in her 60s) After she insisted with the extraction, the dentist just gave a black face for the remainder for the session. Didn’t ask if the local anaesthesia had kicked in before the extraction, never ask how she was feeling during or after, never gave any pain killers, never uttered a single word since. Not sure if it was because the procedure for extraction is $80++ and a root canal is $500++? Shouldn’t there be at least some basic empathy? I wouldn’t set foot in the place again even if this is the last dental clinic available and my life depended on it.