Welcome to Jurong Point Shopping Mall! Latest News

Rating Summary

2.9

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

Write a Review

Share your experience at Polar Puffs Cakes with other customers.

Write a review

Reviews for Polar Puffs Cakes

Dysoulation

Dysoulation

1

Today 14th of July at 4:15pm, I bought chicken pie 3 for $7.30 and 3 of it was already sour taste and smells horrible expired puffs. This is the last time I buy. Totally scam and felt cheated for customer’s money.

June

June

1

Looks tempting But cheated with JUST A THIN SPREAD OF THE APPLE jam

Cynthia G

Cynthia G

3

Decent flakey crust curry puff ($2.20) if you happen to pass by the area. I wouldn’t have tried them but they had a 50% off promotion today. Granted they are not freshly baked on-the-spot but a little bit of air fryer magic at home definitely made them a lot tastier. The puff pastry was quite fragrant, but the portion of curry inside was quite lacking. Overall, a decent snack but wouldn’t really re-purchase.

Rohith .A

Rohith .A

5

I bought a cake. The staff were polite but I saw the other comments also, I think the other pep are talking about the newer staff… I got the elder one but she is very polite.

Monica Writes

Monica Writes

5

I love their puffs, pastry and mouse cakes! Very delicious🐭😅 …

Amy Yee

Amy Yee

5

Tried all the chocolate cakes here and the best would be the "Chocolate Truffle" cake. Super delicious! Their products are halal too. The rolls and eclaire taste good too. Good value for money!

Habib

Habib

5

Visit med Polar Cafe at Jurong Point , located outside DonDonki. A Flipino origin staff served us. Very friendly customer service. Keep it up. 👍🏽 …

Wu Wai

Wu Wai

1

Your employees at Jurong Point displayed rudeness by loudly stating in front of shoppers that I lack common sense. Additionally, when I inquired about offers while making payments with vouchers, she threw the leaflet on the table. When questioned about the small wording, the response was to ask the company, prompting me to bring this matter to your attention. Don't give us the copy and plate template. *We are sorry for your experience. Please give us a chance to improve and serve you better the next time*. Disappointed.

YK

YK

1

Jurong point branch . Very bad customer service. Rude behaviour. Ordered a big cake and and rectangular block cake...and during collection needed 13 candles each cake. But the lady there say can't give candles for small cakes can only. Appalled by her reply as for a block cake need to provide birthday candles ...Then y run a bakery shop - put a board saying you don't give candles ..such small misery attitude from such outlet staff

Bren A

Bren A

1

Staff here was REALLY rude. She just ignored customers while she slowly did her own things. And when we asked for a plastic bag, she rudely told us that she's waiting for our payment first.. in an annoyed tone of voice.