LA Barbershop

They put back the BLOOD STAINED KNIFE WITHOUT PROPER SANITISATION. This was my first visit to LA Barber and unfortunately, it will also be my last. My experience was unprofessional and concerning, and I would not recommend this barbershop to others. Details of the experience: Upon arrival, I requested a haircut. Unfortunately, the haircut I received was uneven and did not meet my expectations. Additionally, the barber accidentally cut my skin, causing bleeding. Look at the picture, you can see there is a patch where it is beyond skin cut. Barber try to make amends by cutting even shorter without telling me he messed up. They should seriously look to retrain their barber. It is not even symmetrical on both ends as well. No integrity on barber end that he messed up, just try to cut more to cover up! WOW.. I observed the barber wipe the blood off the tool with a cloth and put it back without proper sanitization. This raised serious hygiene concerns. When I requested a refund, the barber was unapologetic and made me wait for an extended period. I was eventually offered a refund but received no apology from the barber or manager. Barber cannot even communicate properly in English. If you want to come to Singapore, least learn basic English. I contacted the shop again the following day to inquire about the promised medical fee compensation and was informed it would take up to two weeks for processing. This timeline contradicts the initial promise of a 1-2 day turnaround. Overall impression: I am deeply disappointed with the lack of professionalism and hygiene standards I encountered at this barbershop. The haircut itself was unsatisfactory, and the subsequent handling of the situation was unacceptable. I urge potential customers to consider my experience before visiting this establishment. Is it worth 45 dollars?!! You be the judge. They are under EC HOUSE CHAIN which is a budget barber shop.

Hi, you have a very attitude staff at your Jurong point basement outlet. We were trying our luck just now (30 Sep, Sat), as it was about 9.20pm. We pushed the door and asked your staff nicely whether we can still get a haircut. Your male staff, wearing blue shirt, sitting at counter, don’t even bother to look at us and just waived his hand and say something like “closed”. We understand it’s late and we couldn’t get the service, but your staff was having an awful attitude and I’d say RUDE. There’re sooo many hair salons out there and the market is so competitive, I’d wish you guys good luck if this is how your staff been trained in customer service, or I would rather say “basic manner”. Would never consider to patronize again.

Impatient and rude attitude. Walked in to check on how they charge per haircut, one of two barber only said “$45. Want cut or not.” In the most annoyed tone possible. As if I owed them something. In general not a pleasant environment and I believe there wasn’t a need to receive such treatment more so over a mere haircut.

The attitude and the way thus store works is like we own them... I booked an appointment at 1pm.. I know I am late for 15min but this haircut outlet practice mostly appointment base and they didn't give me a call to check on my status... not even giving grace period. When I walk in, there was already one guy sitting down with his hair clip up and about to cut... how long does the barber need to discuss how the hair should be and so nice there is one guy waiting there cos I was late? The barber didn't even have the courtesy to call with our number use for registration. He just tell me I am late and slot given to ppl. Not even a word of sorry that he didn't called me or wait for me. So meaning we cannot have grace period for booking but they can cut the hair late and we need to sit and wait for them? Yes end of the day I know I am late... but the attitude socks max Thank you

The cut was generally okay. I noticed that both sides weren’t equal and raised it to attention. Nothing else other than a haircut was discussed but i got a wash, steamed towel, massage and a style without my consent. I was charged $45 for services other than a haircut. It wasn’t unwelcomed but i didn’t ask for it or expect to be paying 9x the price of a $5 cut. They also don’t discuss with you what they’ve set out for your appointment. If you’re coming here, know what services you want and clearly communicate it or they’ll assume you want the full suite and charge you accordingly.

My hair was long and nice for past 6-7months growing it. I was scared to go non experience barber to cut my hair. Was thinking for weeks which barber. So I went here. It’s expensive $50 so in my mind I tot okay they will understand what I want. But in the very very disappointed with the cut. :( i was sad and regretting why did even cut my hair. He cut my hair short at back when it was nice and long. My sides he shave nicely but my top hair uneven wave length. Can’t even Comb back now with very very long fringe . From super thick hair to super thin hair . I look like a bowl right now. I called them and ask for help to adjust but he said I still need to pay $50 again. I rather pay $12 hair cut shop than this. How major disappointment is this. You guys really not worth the price.

I am a long-time customer and feel very disappointed today. I was charged for medium length haircut ($48) instead of short length haircut ($40), although my hair was only touching the eyebrows. I don't usually ask whether my hair is considered as short or medium in advance, because I often cut my hair when my hair reaches about the eyebrows, and no barber has ever considered that as medium length. If you are going to have a haircut here, I suggest asking for the price before having the service.