Location: Level 1, Unit Number #01 - 26H
Quality products and services
Goldheart Jewelry at Jurong Point represents one of Singapore's most prestigious fine jewelry destinations, occupying a prime location at #01-26H within the bustling shopping centre. As part of Singapore's largest fine jewelry chain with 16 outlets nationwide, this store embodies the brand's commitment to excellence in craftsmanship and customer service. Goldheart has established itself as the exclusive distributor of Celestial, the world's first 73-facet star diamond, and serves as a leading bridal jewelry specialist. The Jurong Point outlet showcases an extensive collection of engagement rings, wedding bands, fine jewelry, and luxury timepieces that cater to discerning customers seeking quality and elegance.
The store's expertly trained staff, including renowned consultants like Hana Lim and JX Tan, provide personalized service that has earned exceptional customer reviews and loyalty. Operating from 11:00 AM to 9:00 PM daily, the boutique offers comprehensive jewelry services including custom design consultations, ring sizing, jewelry cleaning, and professional advice on diamond selection. The showroom features carefully curated collections ranging from classic solitaire engagement rings to contemporary designer pieces, all crafted with meticulous attention to detail. Goldheart's reputation for quality is supported by rigorous certification processes and warranties that ensure customers receive authentic, premium jewelry pieces that last a lifetime.
Beyond its impressive jewelry collections, Goldheart Jurong Point regularly hosts special promotions and exclusive events, including the popular FINAL Jewel Sale featuring dazzling deals and golden treats. The store's commitment to customer satisfaction extends beyond the point of sale, with comprehensive after-sales services and maintenance programs. Located conveniently within Jurong Point's retail environment, the boutique provides an elevated shopping experience where customers can browse leisurely, receive expert guidance, and make informed decisions about significant jewelry purchases. The combination of extensive product selection, professional expertise, and exceptional customer service has made Goldheart Jurong Point a trusted destination for engagements, weddings, anniversaries, and special celebrations.
Based on 15 reviews
Out of 121 shops
Not enough ratings
No negative reviews yet
Angie Tan
Hana Lim is exceptionally pleasant and patient in understanding our requirements. Her professionalism and in-depth product knowledge made the entire experience smooth and reassuring. You should look for her at the JP outlet!
Helena HT
Bought a pair of diamond ear studs. Janice from the Jurong Point branch was super patient and gave excellent service. 100% recommended to purchase from. Thanks Janice!
Ee Teck Lye
Very approaching Very kind Very courteous Very polite and most important of all They serving us with most patience attribute that we are treated as family Thanks them for their marvelous attractive acts Sorry what we means that we are servings by staffs at JURONG POINT outlet The staff are Jane Wong and her trainee that served us
Mei Tong
Sales staff Hana Lim at Jurong point outlet is very friendly and helpful. Very good service and I am so happy to meet her.
Josiah Ang
We were very wonderfully hosted by the patient Grace Cheah who facilitated to my fiancée’s selections in our search for the Teochew tradition of 4 gold 四点金.
YT Wong
Ms. Jane Wong was incredibly knowledgeable, patient, and professional in helping me find the perfect jewelry piece. She provided expert guidance on quality and design without any pressure, making the entire experience enjoyable. Her warm approach and attention to detail made all the difference. Highly recommend her services! ❤️
Lenardan14
Ms Eunice Ng was very patient in responding to our queries and picking out rings that suited our likings. She was not pushy in suggesting we buy the more expensive / bigger diamonds, but focused on what we wanted and liked. She exemplified a very professional and friendly demeanor and even asked if we had explored other options before approaching them. Goldheart is very blessed to have such great staff in their team.
suaidah sutopo
Grace cheah attended to us and she was very nice and polite. Everything was done smoothly.
Jean Lee
I came for Hana this trip as I knew she provide excellent service from my previous purchase from a trainee last time. She helped the buddy willingly throughout and she is very knowledgeable. True enough she gave extreme patience and offered sincere service to me. Mr Ani also gave very professional service and courteous. Today I returned to get another item however Hana wasn't in the shop. Eunice came forward and she assisted me. Eunice is nice and offered great service too. Great teamwork at Jurong point Goldheart !
Hui Yee Tey
I recently visited Goldheart Jurong Point and was assisted by Hana Lim. I would like to commend Hana for her exceptional service. She was attentive, knowledgeable, and patient throughout my visit, making the experience truly pleasant and memorable. Her professionalism and dedication to customer satisfaction are commendable, and I am grateful for her assistance. Employees like her are an asset to your store. Thank you for the wonderful service!
Leona Lee
💍 Happy with my purchase! Thank you, Hana Lim, for the lovely experience — your patience and guidance in helping me find the perfect ring truly made my day. 💕✨ …
EugeneK
Was served by Hana Lim and Jane at Goldheart Jurong Point today. Came in to replace a clasp for my necklace but caught my eye on a bracelet. Hana and Jane was very fast and throughout in helping me with finding a suitable piece that suit my preference!
Phương Thảo Khuất
My husband-to-be took me here to buy our wedding rings last time I went to Singapore. I really liked the friendly and welcoming atmosphere, the staff were all nice to us. Janice was the one helping us pick a suitable wedding bands. I must say it took lots of time to try on the rings since there were so many beautiful rings but Janice listened and gave us advice so we finally picked “the one” for us. Thanks a lot for your service and support in making the journey to our marriage more enjoyable!
Cheryl Cheng
Janice is an incredibly patient and helpful team member. She consistently takes the time to support others, even when things get challenging, and always maintains a calm and positive attitude. Her willingness to assist and explain things clearly makes a big difference in the team’s overall productivity and morale. Truly appreciate her dedication and support!
Sentielio Leo
Staff Yang Jun Hao, was knowledgeable and incredibly warm and helpful. I had an amazing experience at Gold Heart Jewellery. I felt no pressure at all just genuine support to find something I’d truly love. The piece I chose is absolutely perfect for gifting. Thanks to your attentive guidance.
29 photos