The 2 stars are for the Doctor only.
But for arrogant, racist counter staff only condemnation, they took away 3 starts from the doctor. By right the management should have thrown them out, but the management does not care about it because they get steady income from companies that send their hapless employees for medical checks.
I personally had seen them treating domestic workers and foreign workers in an rude and arrogant manner. I took 2 of my helpers there for medical checks up over the years and they haven't changed a bit.
People of quality will never behave like this. Should find out the companies that send employees to this pathetic clinic and send them the reviews.
Joey Chew
3
Dr Bala should deserved a full stars!!
For the past 15 years countless clinic visited in here, he is very least amongst all doctor that delivered very lovely, caring, understanding gesture towards his patients.
However, one of the front desk fashioned matured lady were very rude and treating different nationality with different attitude, her face changing skill is powerful! probably because we are holding different type of identity card... Please treating others liked you want to be.
Peggy Ng
4
Dr. Bala is always so kind and patient. He always makes me feel at ease and explains in detail. I had to do blood test. I told the nurse Ms. Simi, I'm afraid of pain. She is very patient and taught me how to manage it. Blood test was painless! There is another Chinese nurse in the blood test room also very nice to calm me down. Reception staff are polite too. Probably they have changed new Reception staff . Stay safe!^^
Joey Chin
1
I had a very disappointing experience at the clinic.
The employment check-up process was extremely lengthy; I waited two hours for a simple check-up that didn't even require a blood draw. They didn't even segregate for fast process. Just queue together with those long processes.
Lobster Chan
1
Extremely rude and impatience, if you call in to enquire about any detail,
The answering guy over the phone is extremely rude and trying to lie his way out to settle for any quick phone call asap, the information get over the phone call was unclear and just anger,
Don’t bother and expect any service when you tried to call in, the Google review and comment was definitely true until you tried it yourself.
To the guy that answer the call and talk like a ahbeng joke, Why join service line when you so unhappy? We owe you money?