Reviews for Spectacle Hut

Lingling Goh

July 25, 2025

5

I just collected my spectacle at Jurong point in their new shop which just relocated, they provide a good advice as I’m unsure which is the best that suits me. I’m happy with the spectacle that I bought from them…

raymond ng

July 25, 2025

5

I visited the outlet at Jurong Point and had a great experience. Cheryl was very friendly, professional, and attentive throughout. Her excellent service made my visit enjoyable. Highly recommend this outlet!

Bren A

July 25, 2025

1

Used to be a loyal customer of Spectacle Hut.... well, not anymore. This recent experience was traumatising. Not only did they cheat me, but they prescribed the wrong degree. I suppose the lens brand (Freshkon) not having a good fit (it kept shifting in my eye and is thicker than other brands) isn't their fault. 1. Cheryl charged me $10 more than the promo price. I was wondering about it and went back the following week to check. And the other nice staff helped me to refund that. Oh. And she kept trying to push the more expensive brands. 2. Cheryl was not too nice. She did not want to tell me my contact lens prescription. Telling me that i'll know what it is when i collect the lens. Why so secretive?? 3. She prescribed the wrong degrees for one eye. I could see with a lower degree clearer, and with no halos etc. I had gone to another optical shop to double check on the degrees. 4. I had already changed the lens once cos it kept shifting and was blur as it's colored lens, not clear. The second time i changed was cos of the wrong degree (which wasn't my fault), but i was told that that was the last time the manufacturer would change them. Doesn't seem very fair. All in all, wouldn't recommend this company. Or at least, not this particular outlet.

Hz Neow

July 25, 2025

5

Staff are responsible, knowledgeable, helpful and excellent explanation.

eddy khoo

July 25, 2025

5

Excellent customer service. Special shout out to Zaini who served me and recommended various frames and models. Eventhough I ended up not purchasing anything, he was friendly and helpful throughout.